Cancellation conditions under art. 1382 ZGB (italian civil law)

  • Cancellation from reservation day: 30% of the total price. The deposit is not refundable.
  • Cancellation less than 29 days to 15 days before the arrival day: 50%.
  • Cancellation less than 14 days to arrival day: 100%
  • The cancellation has to take place by written explanation and has to be in the hands of the landlord at the latest within the above-mentioned periods before the agreed arrival day.
  • In case of not occupying the booked room/s for the agreed period without any cancellation the guest is obliged to pay 100% of the total price.
  • The agreed price is the price for accommodation, food and any other services.
  • If not all booked beds are occupied the cancellation don't refers just to the cancelled part and the price is to be considered per room.
  • Non occupied rooms due to cancelation or no shows are free for resale

Regulation in case of early departure:
In case of an early departure the guest is obliged to pay the enjoyed days and 100% of the agreed price for the remaining but unused services.